Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


If you are running into an immediate problem or bug, please continue to send a Ticket for review to the Help Desk. https://getit.brightspringhealth.com/

POC Call Dashboard

The Call Dashboard is meant to provide a window to CSS's into all of their currently scheduled visits where issues are occurring that might stop the ability to process the visit.

  • GPS out of range

    • Provide the ability to update address if the address is not found from Google

  • Invalid FOB

  • Un-linked Visits

    • Provide the ability to link visits

  • Phone Number issues

    • Phone Number not found

    • Call from Caregiver phone

  • Arrival with no Departure / Departure with no Arrival

    • Late Arrivals/Departures

  • Visits with no clock ins

  • Schedules with no DCS

  • Punch Times overlap

  • Excessive Mileage / Travel Time

  • Wrong DCS clocked into visit compared to what is scheduled

Not exactly Call dashboard specifically but in a conversation with the HRQA in tampa, a previous app she used at a prior employer had a Birthday section in the dashboard that showed DCS and Clients birthdays.

Also when talking to this HRQA, the first thing displayed in the dashboard is a Open Shifts section that showed all unstaffed visits for the current day and provided the ability to staff the shift.

  • Matthew Cruttenden
  • Jan 24 2020
  • Shipped
  • Attach files