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For clients who are unable to sign the mobile app, implement a verbal signature or fingerprint option. Suggested by AZ.
Idea Background
Instead of submitting refusal reasons, which could be problematic during audits, give the client the option to verbally sign-off on the visit or use their fingerprint as a digital signature. |
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Idea Benefit
This allows offices to capture a signature for clients who cannot sign due to disabilities or other reasons. |