Point of Care Ideas

I love this idea and would probably really help eliminate a lot of clocking in/out mistakes!

Eliane, I think you need to put in another Aha idea for that. I think caregivers should just be responsible for telling us if they aren't going to a shift and if they don't clock in or out, we're going to be asking them why they didn't go.

Currently there is an option for them to opt-in/out of notifications on the app. I agree that they should not be able to opt out of getting the reminders. Then, if someone has a hard time seeing the reminders, we check if they have allowed notifications from the app.

I don't think having an opt in/out should be an option at all. The whole point of it is to make sure we are EVV compliant and if something happened and they accidentally opted out when they are a person who needs the reminders, it defeats the whole purpose of reminders. I think reminders should be mandatory for EVERYONE for the plain and simple fact that EVV can cause such big problems. Another good factor this contributes to is that these reminders would not only help with EVV but with caregivers going over on hours so even our 100% caregivers need the reminders.

Is there a way in the app that when a shift is complete, that they are able to set the reminder for the next day's shift. I have had last minute call-off's that they said they weren't sure if they were going to make it because they were feeling Ill and forgot to call or missed a shift, then we are hounding them to get time in or to verify with client if the care was received. It would help alleviate no-call/no-show and keep them aware of the process of calling off in a good amount of time.

Would be nice if caregivers could opt in for this or out if they do not want a reminder.