Point of Care Ideas

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Monitor and Flag Overservice for Planned Units

Ability to monitor planned units throughout the auth period at the template level. And have a color-coded alert at the visit level to warn the client is in danger of over-service.

  • Danielle Beebe
  • Feb 8 2024
  • Needs Review
Idea Background

We want the same level of visibility as red visits, where visits change colors at the visit level and show up in dashboards/reports. Overservice flags should be triggered by the type of template - daily, weekly, or monthly.

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Idea Benefit

Specifically requested by NC for IDD. If not able to effectively monitor units, we are at risk of providing services without the ability to bill for it.

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