Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


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Visit Review: Add Comments and Tag Call Center

Give users the ability to tag the call center when adding a comment to a visit on the Visit Review Dashboard. Functionality should work similar to Schedule Management, where the user can toggle to tag PS/DCS/Both when adding a comment. This ensures that all documentation across POC is accessible in one place.

  • Danielle Beebe
  • Dec 2 2024
  • Needs Review
Idea Background

If a comment is added to Visit Review, a person must be aware that a comment was added and to which PS, DCS, and visit it was added to (because there's no comment search functionality on the Visit Review Dashboard).

If users have the ability to tag the call center, the comment would come up in a search for the DCS/PS, depending on how the comment was tagged.

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Idea Benefit

When pulling up a client or caregiver on the Call Center, you will have access to all documentation no matter where it was entered in POC.

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    • Danielle Beebe commented
      December 02, 2024 13:55

      This idea was generated during the Nov meeting of the POC Workgroup and relates to I-491 Add PDF Download Option to Call Center.

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