Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


If you are running into an immediate problem or bug, please continue to send a Ticket for review to the Help Desk. https://getit.brightspringhealth.com/

Access to DCS Unavailability/Exceptions When Scheduling

Need a way to easily see why a DCS name isn't pulling up for a schedule when they have an exception entered (via POC EVV app or DCS Unavailability).

Suggested ideas include:

  • Adding "DCS Exceptions/Unavailability" to a dashboard

  • Updating schedule criteria so unavailable DCS appear but can't be scheduled, similar to when a DCS is scheduled.

Unless you remember the DCS has unavailability entered or you check the DCS calendar, you spend time clicking/unclicking boxes in Schedule Criteria trying to figure out why the DCS won't appear.

  • Danielle Beebe
  • Jan 28 2025
  • Needs Review
Idea Background

When checking DCS availability for a schedule or visit, the caregiver won't pull up because they have unavailability, also known as an exception, entered on their profile. The only way to determine why they're not appearing for a schedule is remembering they have unavailability entered or checking the DCS profile or DCS calendar.

Attachments Open full size
Idea Benefit

Having a DCS exceptions dashboard and/or an update to schedule criteria would allow sites to more easily keep track of which DCS are unavailable and when.

Attachments Open full size
  • Attach files

Related ideas