Point of Care Ideas

This idea addresses the current lack of visibility into discrepancies between scheduled and reported hours on the Reconciliation sheet, which can lead to inefficiencies, delayed issue resolution, and potential payroll or project tracking errors. Without this data clearly presented, teams may rely on manual checks or follow-up communications, increasing the risk of oversight and time spent reconciling. The stakeholders affected include Branch Managers and EDs, who need accurate labor data for planning and oversight; payroll and finance teams, who rely on precise reported hours for compensation and cost tracking; and CSMs, who are responsible for ensuring their teams are both scheduled and reporting time accurately. By addressing this gap, the process becomes more transparent and efficient for all involved.

Once the new columns for Scheduled Hours, Reported Hours, and Variance are added to the Reconciliation sheet, it will be much easier and faster for teams to spot any differences between what was planned and what actually happened. This means fewer mistakes, less back-and-forth to fix issues, and more accurate reporting. Everyone involved—like Branch Managers, EDs, CSMs, and payroll—will save time and have a clearer picture of hours worked, making decisions and follow-ups simpler and more reliable.