Point of Care Ideas

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POC EVV App - Task for Orientation Over the Phone

A task that caregivers could mark confirming orientation over the phone and, if necessary, a signature box, would decrease the potentiality of audit findings related to missing signatures on client orientation logs.

  • Lee Gray
  • Sep 17 2025
  • Needs Review
Idea Background

I don't always catch every orientation confirmation entered in the progress notes, and DCSs don't always remember to put orientation confirmation in the progress notes. This puts the company at risk of audit findings related to missing signatures on orientation logs.

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Idea Benefit

Having a task that DCSs can't bypass would ensure that they would have to confirm over the phone orientation, thusly reducing our risk for audit findings.

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