Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.
If you are running into an immediate problem or bug, please continue to send a Ticket for review to the Help Desk. https://getit.brightspringhealth.com/
During concurrent services, there is one note that is populated across all service entries instead of allowing distinct documentation for each service.
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Idea Background
The ability to maintain separate notes is critical for us in Alaska. If respite-related tasks appear within PCS service documentation, it can result in payback during an audit. Auditors are extremely particular about task selection and ensuring that notes align precisely with the authorized service delivery records. |
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Idea Benefit
Necessary for billing in AK |
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| Strategic Alignment | 2-Med Strategic Alignment |
| Compliance Risk | 3-High (Significant/catastrophic impact, company or enterprise level) |
| Time Criticality | 2-Must be completed within a defined period |
| Business Impact | 2-Med (Multiple teams or noticeable impact on performance metrics) |
| Cost Savings | 2-Med (Medium Cost Savings) |
| Strategic Priority | 2-High |