Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


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When in call cent filter by PS or DCS, click on create and auto populate name in new note

To save time so you don't have to drop the boxes down to and find the client or DCS you are already on.

  • Candace Dickerson
  • Mar 13 2026
  • Needs Review
Idea Background

To save time so you don't have to drop the boxes down to and find the client or DCS you are already on.

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Idea Benefit

Saving time in putting in comments in call center

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Strategic Alignment 2-Med Strategic Alignment
Compliance Risk 0-No Compliance Risk
Time Criticality 0-Timing does not matter
Business Impact 2-Med (Multiple teams or noticeable impact on performance metrics)
Cost Savings 0-None (No Cost Savings)
Strategic Priority 3-Medium
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