Point of Care Ideas

This idea addresses the current manual process used when caregivers attend group training sessions. At this time, CSS/HR staff are required to manually add training time for each caregiver into the POC Training Scheduling Calendar. When several caregivers attend the same orientation or training class, this creates duplicated work because the training date, time, and class information are usually the same for everyone.

The stakeholders affected include CSS staff, HR/recruiting staff, branch leadership, payroll staff, and caregivers. CSS/HR staff are affected because they spend additional time entering repetitive information. Payroll staff may be affected if entries are delayed, missing, or entered incorrectly. Caregivers are affected because training time must be entered correctly in order for them to be paid accurately and on time. Branch leadership is also affected because accurate training records are important for compliance, audit readiness, and workforce management.

A bulk training upload feature would help reduce repetitive manual data entry, improve accuracy, and make it easier for branches to document and pay caregiver training time in a timely manner.

The benefit of this idea would be a faster, more accurate, and more efficient way to manage caregiver training time. Staff would be able to create one training class, select or upload the caregivers who attended, and submit the training time for everyone at once. This would reduce manual work, save administrative time, lower the risk of payroll errors, and help ensure caregivers are paid correctly for required training.

It would also improve compliance documentation because each caregiver’s attendance and training time would be connected to a specific class record in POC. This would make it easier to review training history, confirm attendance, and support audits or internal reporting. Overall, this feature would help branches manage orientations and required trainings more efficiently while improving the caregiver experience.