Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


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Access to Call Center From POC Care Coordination App

Allow BM's and CSM's access to review and add call notes from the POC care coordination app

  • Chandler Conklin
  • Jul 17 2026
  • Needs Review
Idea Background

Difficulty reviewing/ logging conversations with staff and clients when on call and unable to log into the computer.

Idea Benefit

allow for more consistent documentation of on call notes.

Compliance Risk- Business Score 0-No Compliance Risk
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