Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


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Client Access to APP for schedules

Providing clients with visibility into all upcoming monthly CG schedules and potential home visits will improve communication, enhance transparency, and help ensure they are aware of any scheduled services or changes to their shifts. Having access to electronic schedules could also help eleviate the multiple calls received.

  • Andrea Hammock
  • Jul 24 2026
  • Needs Review
Idea Background

The idea is for the CLT to have access to the app for schedule purposes only, this would allow them to see their schedule, who is assigned and potentialy any changes that have been made. There would have to be an exception, only use assigned CG last name. Several CG's and potential future CG may change their gender identity and/or gender expression.

Idea Benefit

Benefit would be clients having on hand up to date schedules, past and future, alleviate potential confuion, also would help to cut down on costs, example would be- Postage, paper, envelopes also the time it takes to print new schedules and send out whenever there is a chnage due to unexpected appointmnts or CG working longer than scheduled. Several Clients will argue when we have to change the schedule, they expect the CG to work the shift on the calendar that was originaly sent. If the client is able to see worked shifts and upcoming shifts in real time I feel this would be beneficial not only for the client but for the Admin staff and CG as well

Compliance Risk- Business Score 1-Low (Limited impact, focused level)
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