Point of Care Ideas

Currently, employees who have access to multiple service sites must manually filter their communication dashboard notifications each time they sign in. This creates repetitive work and adds unnecessary steps to the daily workflow. Even when a preferred service site is selected and saved under preferences, the notifications does not retain that selection.

This issue affects employees who manage communications across multiple service sites, including branch staff and managers who need to focus on notifications for their assigned locations.

Allowing users to save a default service site for Communication Dashboard notifications would reduce repetitive steps, improve efficiency, and save time during daily workflows. Notifications would automatically display for the user’s preferred service site upon sign-in, while still allowing users to change the filter whenever needed. This enhancement would improve the user experience and help employees manage communications more efficiently and accurately.