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Az is having some FSF (parents in particular) scheduling barriers. Parents combined can only serve a total 40 hours per week across all services. We have received double digit CAPAs due to one parent utilizing more than than the scheduled hours. If we could put in a scheduling plan connected to the DCW rather than the service that would support in tracking overserved schedules, not necessarily auth service hours.
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Idea Background
FSF (parents in particular) scheduling barriers. Parents combined can only serve a total 40 hours per week across all services. We have received double digit CAPAs due to one parent utilizing more than than the scheduled hours. |
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Idea Benefit
If we could put in a scheduling plan connected to the DCW rather than the service that would support in tracking overserved schedules, not necessarily auth service hours. |
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| Compliance Risk- Business Score | 3-High (Significant/catastrophic impact, company or enterprise level) |