Point of Care Ideas

Welcome to the Point of Care Idea Portal, please enter the Ideas for Features/Solutions you wish to be considered for Implementation.


If you are running into an immediate problem or bug, please continue to send a Ticket for review to the Help Desk. https://getit.brightspringhealth.com/

add note from service hold to call center notes

When putting in a service hold and you have to add a comment it would be great if that comment could tag over to call center notes.

  • Shae Eaton
  • May 6 2025
  • Needs Review
Idea Background

now that you can tag call center notes from sup visits dash board and when canceling scheduled visits we feel it would be great to extend this feature to include the comment section for service hold.

Idea Benefit

make documentation of service holds easier.

  • Attach files