Point of Care Ideas

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Remove “Absent Visit” Option from Caregiver POC App

Caregivers sometimes mark visits as “Absent” incorrectly, thinking it applies when they are off for the day or not scheduled with a client. This leads to inaccurate visit records and payroll errors, as absent visits should only be recorded by supervisors.

  • Wendy Blankenship
  • Nov 13 2025
  • Needs Review
Idea Background

Remove the “Absent Visit” feature from the caregiver-facing POC app.

Make absent visit reporting the sole responsibility of supervisors through their management interface.

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Idea Benefit

Prevents incorrect processing and overpayment for visits caregivers did not work.

Reduces confusion for caregivers about what constitutes an absent visit.

Improves data accuracy and compliance.

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