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If Monday is missed due to a doctors appt and the hours are added to the Friday visit, because we select reschedule to a new visit but its not a new visit were are adding to an existing visit.
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Idea Background
If Monday is missed due to a doctors appt and the hours are added to the Friday visit, because we select reschedule to a new visit but its not a new visit were are adding to an existing visit. |
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Idea Benefit
Give accurate data of what is going on with all canceled visits. |
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| Strategic Alignment | 2-Med Strategic Alignment |
| Compliance Risk | 0-No Compliance Risk |
| Time Criticality | 0-Timing does not matter |
| Business Impact | 2-Med (Multiple teams or noticeable impact on performance metrics) |
| Cost Savings | 0-None (No Cost Savings) |
| Strategic Priority | 3-Medium |