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Some areas are tracking Visit Review stats by looking at the dashboard counts for Completed Documentation and Approvals and adding them to a spreadsheet to calculate percentages. Might be helpful to add gauges at the top (like Call Mgmt) or a stats area that allows offices to filter and see a count for visits w/missing documentation, visits w/missing approvals, and visits that have been marked as paper so they know what needs to be managed quickly.
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Idea Background
Since there's not an existing dashboard or simplified stats report, this would provide immediate visibility to what needs to be managed on the dashboard. |
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Idea Benefit
Would prevent sites from having to track their own stats or request a query. Would also give more visibility to paperless vs. non-paperless visits in a given timeframe. |
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| Compliance Risk- Business Score | 2-Med (Moderate impact, department level) |