Point of Care Ideas

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Ability to make a template no pay

When you have a couples care case, we need the ability to put one of the templates as no pay which would reduce human error from CSM having to remember to make the one client no pay prior to processing so the aide isn't double paid.

  • Candace Dickerson
  • Sep 24 2026
  • Needs Review
Idea Background

When you have a couples care case, we need the ability to put one of the templates as no pay which would reduce human error from CSM having to remember to make the one client no pay prior to processing so the aide isn't double paid.

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Idea Benefit

NA

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Compliance Risk- Business Score 2-Med (Moderate impact, department level)
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